Waikato Herald
  • Waikato Herald home
  • Latest news
  • Sport
  • Business
  • Rural
  • Lifestyle
  • Lotto results

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Sport
  • Business
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
  • Lifestyle
  • Lotto results

Locations

  • Hamilton
  • Coromandel & Hauraki
  • Matamata & Piako
  • Cambridge
  • Te Awamutu
  • Tokoroa & South Waikato
  • Taupō & Tūrangi

Weather

  • Thames
  • Hamilton
  • Tokoroa
  • Taumarunui
  • Taupō

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Waikato News

Waikato DHB cyber attack: Some new cancer patients still to be identified

By Andrew McRae
RNZ·
26 May, 2021 06:32 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Waikato DHB's IT centre was the target of a major cyber security attack. Video / Waikato DHB

From RNZ

Waikato District Health Board continues to be in the grip of a massive cyber attack and says its key focus is on cancer patients receiving radiation treatment.

A high level Government team, the Officials Committee for Domestic and External Security Co-ordination, met last night.

On the hospital floor, the key focus is on cancer patients receiving radiation treatment.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

High-tech equipment has been rendered useless by the cyber attack, and the DHB fears that could compromise their condition.

Some patients requiring radiation treatment are being sent to Tauranga and Wellington, accompanied by clinical staff from Waikato to help ensure continuity of their treatment.

Any patient with cancer could die. Now could they die because of this? I think it's speculative.

Cristian Hartopeanu

The option of sending any patients to Australia is seen as a last resort, but cannot be ruled out.

The director of radiation oncology at the Waikato District Health Board said his department is reduced to "primitive" methods to find and contact patients. Photo / Google
The director of radiation oncology at the Waikato District Health Board said his department is reduced to "primitive" methods to find and contact patients. Photo / Google

Clinical director of radiation oncology Cristian Hartopeanu said they are 100 per cent reliant on computer technology and when the crash happened a week ago, they were in darkness.

Advertisement
Advertise with NZME.

They could not access any data on patients.

He said patients already receiving treatment have been identified and are being sent to the other centres, but new patients due for their first appointment can not all be identified at this stage.

"We have approximately 100 that we are confident that we have identified. They will be our next wave of priority to relocate them to other centres, so they can start their treatment. These were not people that had started but they would have been in the pipeline after they have seen us."

Hartopeanu said it is a slow process identifying these patients but he is confident they will.

Discover more

New Zealand|crime

Urgent meeting over DHB cyber attack; Privacy Commissioner's warning

26 May 03:51 AM

"We are going through papers and we find the paper we think it could be then we check with the clinician, do you remember that three weeks ago you might have seen this person. It sounds primitive in the computer era, but we look at them and then there are some checks."

He said it is not an ideal situation for patients.

"It can go from very small compromise, a medium one and potentially a very high one."

Clinical director of radiation oncology Cristian Hartopeanu. Photo / Supplied
Clinical director of radiation oncology Cristian Hartopeanu. Photo / Supplied

Hartopeanu said interruption in treatment can compromise the outcome.

"Any patient with cancer could die. Now could they die because of this? I think it's speculative."

He is working on the premise it may be another month before systems are back up and running.

Advertisement
Advertise with NZME.

Cancer Society medical director Chris Jackson said patients who are being transferred to other parts of the country for treatment are feeling stressed.

"The impacts on patients are considerable being moved away from their home base. Fortunately the chemo treatments have proceeded but the uncertainty will be very stressful for patients and their families at this time.

"The ability to communicate directly with patients also is going to be impacted by the cyber attack and so I think people have noted they haven't had as much information as they would like, but it is very difficult in this environment."

Since the attack, three patients have been transferred to Auckland DHB for urgent care, and 15 clinically prioritised patients have been seen in private hospitals in Tauranga and Wellington.

Jackson said this is necessary, but there is not a lot of spare capacity in the public sector.

Cancer Society medical director Chris Jackson. Photo / Sylvie Whinray
Cancer Society medical director Chris Jackson. Photo / Sylvie Whinray

"The other centres around New Zealand are working extra to help support these patients because we all know this is just so important that people have the treatment that they need and that happens in a timely manner, so the sector is pulling together, but there is not a huge amount of slack in the system."

Advertisement
Advertise with NZME.

Jackson said the Cancer Society is working hard to support the patients and their families with accommodation and travel in areas where they need to go.

Waikato DHB chief executive Kevin Snee said there is still no definitive timeframe around getting the system back online.

"The recovery period could last for months, but the incident itself we should be in a better position to comment over the next few days on when we are likely to have things back up and running, but it's certainly going to run into next week."

Health Minister Andrew Little said the crisis response to the ransomware attack has been stepped up with the Ministry of Health increasing its resourcing of the dedicated response team.

Privacy Commissioner warns DHBs to address IT failings

Privacy Commissioner John Edwards is warning DHBs to address any security failings identified in a Ministry of Health stocktake of health IT systems in 2020.

Edwards said his office has been notified of the Waikato DHB ransomware breach and is monitoring the situation closely while providing advisory support.

Advertisement
Advertise with NZME.

"We are aware that some patient, staff, contractor and other personal information has been distributed to news media organisations by unknown individuals.

Privacy Commissioner John Edwards. Photo / John Stone
Privacy Commissioner John Edwards. Photo / John Stone

"Our expectation is that the DHB would notify and offer support to the individuals identified in that information without delay. We would also expect that the DHB would be actively monitoring for potential host sites on the Dark Web or elsewhere."

Edwards said his office is not investigating to determine any liability at this stage but if a DHB is found not to have taken adequate security measures to protect its information systems, it could be liable to any staff member, contractor or patient who suffers harm as a result.

"We understand from media reports that other DHBs may be aware of security vulnerabilities in their systems as a result of the audit undertaken last year.

"Our expectation would be that they should have taken, and if they have not should now take, steps to act on any deficiencies in security.

"If we find that any DHB does not have adequate security, we may issue compliance notices under the Privacy Act 2020, and if necessary, follow up with prosecutions," Edwards said.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from Waikato News

Waikato Herald

'Strong future': Accor reveals vision for iconic Taupō resort

15 May 03:00 AM
Waikato Herald

Homicide investigation launched after crash kills 30yo woman

15 May 01:46 AM
Waikato Herald

Police condemn 'hurtful' rumours after child deaths in Cambridge

15 May 12:55 AM

Connected workers are safer workers 

sponsored
Advertisement
Advertise with NZME.

Latest from Waikato News

'Strong future': Accor reveals vision for iconic Taupō resort
Waikato Herald

'Strong future': Accor reveals vision for iconic Taupō resort

15 May 03:00 AM

The company is taking over management of Wairakei Resort from its Malaysia-based owners.

Homicide investigation launched after crash kills 30yo woman
Waikato Herald

Homicide investigation launched after crash kills 30yo woman

15 May 01:46 AM
Police condemn 'hurtful' rumours after child deaths in Cambridge
Waikato Herald

Police condemn 'hurtful' rumours after child deaths in Cambridge

15 May 12:55 AM
Netball, rugby and dance – here's what's on in the Waikato
Waikato Herald

Netball, rugby and dance – here's what's on in the Waikato

14 May 10:00 PM
The Hire A Hubby hero turning handyman stereotypes on their head
sponsored

The Hire A Hubby hero turning handyman stereotypes on their head

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Waikato Herald e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the NZ Herald newspaper
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Waikato Herald
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP