The team’s adoption statistics were evidence the approach worked.
In 2019, before the team began the Facebook group, 31 dogs were rehomed from the shelter.
By the 2022/23 year, this had increased to 250 dogs that found forever homes.
Compliance officers also worked hard to build good relationships in the community and focused on dealing with dog owners in a positive way, offering advice and information on animal control and promoting the benefits of doing the right thing, for both owner and dog.
Council compliance and regulatory manager Ross McDonald said he was incredibly proud of the animal control team, especially because it was unusual for a regulation activity like animal control to be singled out in the Super Engaged category.
“The team is amazing and we get so much feedback about their genuine care for the dogs and how well looked after they are.
“They really do go the extra mile to connect dogs with the right owners and make sure they are set up for a successful adoption.
“The real winners in this scenario are not the team or the council, but the dogs they work so hard to find homes for.”