Nowhere is the saying "you don't know what you don't know" more true, or of paramount importance than when understanding the wastage occurring behind every computer. It doesn't matter if you're a company of one or CEO of a multinational.
I'm not referring to fiddling around with social media orTrade Me. Measures can be put in place to curb that. It is that almost everyone works inefficiently with their software, from the managing director, to the executive PA, to managers and down.
The solution to the problem is helping staff to discover the diamonds of productivity at their fingertips.
It is important to take the time to learn if there is a better way of doing things. This can span formal training to the informal of books, manuals or even implementing a share-a-computer-tip culture.
Here is an example out of hundreds of tips from my new book, Conquer Your Email Overload. Learning just four or five time-saving tips can free up at least two working weeks a year (20 minutes a day times 240 working days a year). Here is one little-known tip to start with.
You'll love this! Use drag and drop to replace cut and paste; or typing from scratch.
Take an email and drag, then drop into contacts, calendar, or task folders to transform that email into a new item. An email dropped into contacts creates a new contact for the sender. Take their signature and drag and drop the information into the respective contact fields.
