"Everyone's so welcoming here. In London you can't say hi to your neighbour; it would be weird to even know their name," said Patricia.
Mitre 10 MEGA Hamilton's CEO, Clifford Buchler, said he was delighted to be able to deliver the prize to the family.
"Being part of the community is an essential part of what makes Mitre 10 MEGA so special. We are locally owned and operated, and being able to make a difference to families like David and Patricia's is part of what makes us love being a Waikato business. Hopefully they'll have us all around for a barbecue one day."
Mitre 10 MEGA Hamilton frequently holds competitions and events which they promote on their billboard outside their Ruakura store, on its Facebook page facebook.com/Mitre10MegaHamilton, in the Hamilton News and and on radio stations.
"We hold lots of events as part of our local Waikato community, such as our Garden Evenings, and Ladies' Nights, which all have fantastic activities and prizes that the community love," said Clifford.