The problem last week was a lack of personal protection equipment, which was needed to allow face to face contact.
"We can't allow that to threaten the wellbeing of our staff," he said.
He hoped that that issue would be resolved by today.
Te Rarawa was the only iwi in Muriwhenua with a sufficient workforce to cope with demand, but it was continuing to work with other iwi and a number of NGOs.
Zoom meetings were also taking place daily, with strong support from the Crown, the Far North District Council, the Civil Defence Emergency Management Group, the police and others.
Mr Riley said the contribution made by Far North police area commander Inspector Riki Whiu had been particularly outstanding, while the Crown was still working through a lot of detail, and was making a strong effort to complete that.
Two weeks ago the emergency had been all about water, and that was still a serious issue, now with the added need for strict personal hygiene.
There was strong demand around Muriwhenua for hygiene packs and mental health services, and the usual winter flu season was "just around the corner".
"We're working with health providers as another line of support," Mr Riley said. This week the focus would also go on to providing food relief for families."
He also recommended that people take the www.covid-19.govt.nz website as the single source of information.
"Check on friends, family, the elderly, people who have no support networks," he said. "People are helping each other, and we have to continue doing that. We can minimise the impact of this if we all play our part."