Ms McNaught said the company was considering its options and would update the community as soon as it had some certainty.
The company would not comment on what might happen to its staff while it was still trying to remain on site. When other stores had close staff had been offered jobs nearby or, if they were happy to move, relocated.
"Our team is hugely important to us and we're keeping them as informed as we can," she said.
First Union, which represents most supermarket workers, could not be contacted yesterday.
The town also has dairies and a sizeable Four Square on Williams Rd, but Countdown is its only supermarket. It is not clear what will happen to the building if Countdown has to move out.
Countdown is built on land leased from the Te Tii (Waitangi) B3 Trust. The expiring lease, however, is for the building, not the land.