Margaret Sheridan said the area around the station was popular with freedom campers and families and had been targeted by fly-tipping, which was a "bad look" for visitors.
Whangarei District Council's waste and drainage manager Andrew Carvell said stalled plans for a marina at the current transfer station site meant it had remained.
"The marina has not progressed during the past five years, so that particular reason to move station is no longer there," he said.
Mr Carvell said residents had assumed work to upgrade the shipping container "office" meant the site was being retained permanently.
"That is unfortunate, because no work will be done on the site unless the site is designated or consented for transfer station purposes, and that would require a public process, which has not even begun," Mr Carvell said.
Another site had been designated for transfer station purposes on Whangarei Heads Rd, past the point where it turns right past Parua Bay School to go to Whangarei Heads.
Mr Carvell said a budget of more than $400,000 was available to develop a transfer station at the Whangarei Heads Rd site. However, the money could also be spent improving the Parua Bay boat ramp site, putting in a better office, and revamping the public toilets. This would be subject to public consultation.
Whangarei Heads ward councillor Greg Innes said the meeting would be a good time to consider the future of the entire area surrounding the boat ramp. He said a site out of public view might be more suitable. "But no-one wants a transfer station in their backyard," he said.