Timely, targeted and temporary. Why there will be no cash splash to take the pain out of rising fuel prices. 2degrees wrap with Garth Bray. Video / Herald NOW Business
New Zealand’s fuel crisis has become a crisis of healthcare access, with some Northland practices reporting that rising petrol costs are behind a 740% surge in patients missing doctor appointments.
Mahitahi Hauora chief executive Jensen Webber said patients were increasingly weighing up putting petrol in their car over visiting thedoctor.
Mahitahi Hauora has 32 member general practices in Northland.
Fuel prices have surged since the Middle East conflict began on February 28, and Iran restricted shipping in the Strait of Hormuz, a critical crude oil supply route.
According to Figure NZ data, average 91 petrol costs rose 31% between February 27 and April 24, while diesel soared 88% in the same period.
Others were unable to collect vital medications, forcing clinic staff to personally deliver prescriptions.
“Without urgent intervention, inequities will deepen, preventable conditions will worsen and the long term cost to the health system will far outweigh the investment needed now,” he said.
Jensen Webber from Mahitahi Hauora says urgent intervention is needed so patients can see a doctor, preventing long-term impacts.
This rose to 11 over the same period in 2025 and 59 this year – a 743% increase since 2024.
Frontline staff believed the surge was directly linked to fuel affordability.
In response to the pressures whānau face, some Mahitahi Hauora general practices took a compassionate approach, charging for missed appointments only when they were repeatedly missed.
Others relied on petrol vouchers from a previous programme but said the resource was nearly exhausted.
Some practices also increased travel assistance for rural patients to reach specialist care but acknowledged that meant fewer patients could be supported.
Pain at the pump means struggling Northland families can't afford to go to the doctor. Photo / NZME
One rural practice manager thought it was a choice that should not have to be made.
Webber said Mahitahi Hauora was calling for immediate Government action to ensure access to healthcare was not dictated by the price of fuel.
He wanted to see solutions, including petrol vouchers for patients, increased funding for outreach services and community transport options, especially in rural areas.
Webber said it was also important to recognise fuel-related barriers in healthcare performance measures.
“There are practical, targeted solutions available right now, but action is needed,” he said.
“Whānau deserve to get the care they need, close to home, without fuel costs standing in the way.”
Denise Piper is a news reporter for the Northern Advocate, focusing on health and business. She has more than 20 years in journalism and is passionate about covering stories that make a difference.
