A few individuals who had been highly vexatious and offensive in their dealings with staff would be required to conduct their dealings with the council via the mayor. "Nobody will be barred access to the council, but in some cases they will only be able to communicate with me in writing or by email."
The council would respond to legitimate enquiries from such individuals as long as they were courteous.
While Mr Carter did not name names, one of the critics he is thought to be referring to is Kaitaia man Des Mahoney. Mr Mahoney, a self-appointed council watchdog who calls himself the Gadfly, is a regular correspondent on the Northland Age's letters page and is in frequent contact with councillors and council staff.
Last year he was the subject of a civil court complaint, which was later withdrawn, by a council staff member. In 2010 the council called in a police officer and had burly male staff on hand when Mr Mahoney made a submission on the draft annual plan. Mr Mahoney admitted he could "get a bit feral" when addressing councillors, although at the time he needed a walking stick after injuring himself in a fall.