Warmer locations like Gisborne would be popular. Mr Cunningham said he had joined the bank three years ago and met Gisborne staff who told him they wanted to move to a more central location. They had got their wish.
The Co-operative Bank had about 1 percent of the New Zealand banking industry but was growing strongly. Over the next decade or two the Co-operative Bank aimed to be as large as Kiwibank.
Mr Cunningham said people in provincial centres liked the “mutual benefit” philoposhy of the Co-operative Bank where profits were shared by its owners — its customers.
Such customers enjoyed dealing with people face-to-face particularly when it came to personal matters such as loans, mortgages and KiwiSaver.
But the bank had also won international awards for its banking apps for both i-phones and Android, he said.
The bank, originally the PSIS from 1928 to 2011, paid out $1.8 million in rebates to customers last year including $49,000 to customers in Gisborne.
The Co-operative Bank has 150,000 customers and 34 branches in the country and has paid out $4.1m in rebates to customers since 2013.
Gisborne manager Tony Tombleson said the new premises were a way of improving the banking experience for their customers. The Co-operative Bank was not like other banks, he said.
“Our customers are part of who we are. We believe branches are the heart and soul of co-operative banking.”