"Our contractor is working hard to complete this work in the shortest time possible, and while we realise delays can be frustrating, this behaviour will not be accepted."
He said the agency understood Te Puke Highway was already experiencing travel delays late afternoon and early evening, but this work must be done now or there is a risk the road will slip away.
"We're asking people who travel through the site to be respectful of the Stop/Go crew and be patient. This team is working hard to keep traffic flowing while the bank stabilising is underway. They also have the right to feel safe and to go home to their loved ones afterwards."
The Stop/Go team is actively monitoring traffic to minimise delays when possible, especially between 4pm and 7pm.
Drivers were encouraged to use the Tauranga Eastern Link toll road if they could to reduce pressure on Te Puke Highway.
The agency has removed the toll on the westbound lanes heading towards Tauranga while this work is underway.
The toll-free period runs until June 3, for westbound traffic only, between 4pm and 7pm, Monday to Friday.