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Home / Bay of Plenty Times

On The Up: Hato Hone St John needs volunteers for shuttle services

Megan Wilson
By Megan Wilson
Multimedia Journalist·Rotorua Daily Post·
21 May, 2025 12:00 AM3 mins to read

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Uplifting stories showcasing success, inspiration and possibilities. Video / NZME

NZME’s On The Up is a national campaign showcasing stories of inspiration, success, courage and possibilities. Reporter Megan Wilson speaks to 79-year-old Bay of Plenty retiree Eric Cameron, who volunteers one day per week for Hato Hone St John as a shuttle driver.

After Eric Cameron retired from his administrative job in 2016, he thought, “What am I going to do?”

Cameron, 79, lives with his wife Robyn at Okere Falls near Rotorua, which he described as “a bit of an isolated area”.

He was “well aware” of the importance of keeping in contact with people.

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“If I just sat at home in front of the TV, well, I wouldn’t see a soul,” he told the Rotorua Daily Post.

Cameron is in his sixth year of volunteering as a St John shuttle driver, driving people to and from their health appointments, mostly at Rotorua Hospital and Rotorua Eye Clinic.

The donation-based shuttle service is available Monday to Friday and operates 62 services nationally.

Bay of Plenty retiree Eric Cameron volunteers one day per week for Hato Hone St John as a shuttle driver in Rotorua.
Bay of Plenty retiree Eric Cameron volunteers one day per week for Hato Hone St John as a shuttle driver in Rotorua.

“I just think that I’m very lucky to have got to my age with no major health problems ... but there’s a hell of a lot of people considerably younger than I am that do have problems and do need help,” Cameron said.

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He occasionally picked up people who said it was difficult getting old.

“I keep reminding them it’s a privilege to get old.”

He encouraged others to volunteer where they could “have fun” and “meet like-minded people”.

“You’re helping other people who aren’t quite as lucky as you are, health-wise.”

Volunteers for the Hato Hone St John shuttle service drive people to and from their health appointments.
Volunteers for the Hato Hone St John shuttle service drive people to and from their health appointments.

Hato Hone St John community transport manager Leigh Herewini said volunteers were needed nationally, including in Rotorua, Taupō, Whakatāne, Te Puke, Tauranga, Ōpōtiki, Kawerau, Waihau Bay and the Eastern Bay of Plenty.

“Without our volunteers, we can’t do the amazing mahi that they offer to communities.

“The more we can add to the team, the more we can do.”

Rotorua volunteers for the Hato Hone St John health shuttle service.
Rotorua volunteers for the Hato Hone St John health shuttle service.

Herewini said two vehicles operated in Rotorua, which needed two volunteers each – one driver and one assistant.

The benefits included a friendly, safe, and “affordable” service, with users donating a koha rather than a fee.

“People are able to remain independent where they may otherwise not be able to.”

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She said it was a “ride share” rather than an individual service.

“Sometimes we could have a number of people on board just based on the timing of their appointments and where they’re going.”

She said people could book the service by phoning Monday to Friday, 8.30am to 3pm, on 0800 824 325.

Herewini said between March 1, 2024, and April 30, 2025, the Rotorua volunteer team had worked 6128 hours, travelled 54,936km and provided 3866 passenger trips to 362 passengers.

Those interested in volunteering can apply online.

Megan Wilson is a health and general news reporter for the Bay of Plenty Times and Rotorua Daily Post. She has been a journalist since 2021.

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