Bay of Plenty Times
  • Bay of Plenty Times home
  • Latest news
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Sport
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
  • Sport

Locations

  • Coromandel & Hauraki
  • Katikati
  • Tauranga
  • Mount Maunganui
  • Pāpāmoa
  • Te Puke
  • Whakatāne
  • Rotorua

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Thames
  • Tauranga
  • Whakatāne
  • Rotorua

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / Bay of Plenty Times

Computer chain PB Tech breached Act by using Trade Me data to spam customers

NZ Herald
1 Jul, 2018 11:41 PM2 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
PB Tech sells computers, IT equipment and accessories. Photo / 123rf

PB Tech sells computers, IT equipment and accessories. Photo / 123rf

PB Technologies, which has stores across New Zealand, used Trade Me data to spam customers.

It has agreed to stop engaging in the practice, after cutting a deal with the Department of Internal Affairs, which says the IT and consumer technology chain breached the Unsolicited Electronic Messages Act.

PB Tech has signed an enforceable undertaking with the DIA after it was found to have collected Trade Me customer details during trades and then sent them unsolicited messages.

"The undertaking outlines PB Tech's agreement to no longer send commercial electronic marketing messages to customers without their consent," the DIA's Toni Demetriou

"Future compliance was a key factor in the department's decision. The agreement allows us to work with PB Tech on their compliance obligations, but also take the matter to court if the agreed terms are breached."

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Demetriou says cases like these set a good example for other businesses.

"We hope cases like these encourage other organisations to look at their electronic messaging practices and help educate the public on the rules around any messages they receive.

PB Tech general manager Darren Smith told the Herald the company had sent the emails for years and didn't know it was in the wrong.

Advertisement
Advertise with NZME.

"It wasn't intentional, we didn't quite understand the rules," Smith said.

It came to light when members of the public complained to the DIA, he said.

He understood that about five people complained.

There have been relatively few official sanctions for New Zealanders or their businesses sending spam.

In 2015, an Australian businessman was fined $95,000 in Auckland for sending almost a million spam emails to New Zealanders after buying addresses from a data company.

Advertisement
Advertise with NZME.

Wayne Mansfield of Perth had more than 80,000 email addresses in his database to which he sent unsolicited messages about his business seminars over two months.

In 2009, A Kiwi "mastermind" behind an international spam network was ordered to pay US$15.15 million ($21.33m) by a US federal judge.

Lance Atkinson, originally from Christchurch, was identified by anti-spam organisation Spamhaus as the ringleader of the world's largest spam gang, marketing male enhancement pills, prescription drugs and weight-loss pills, the US Federal Trade Commission (FTC) said at the time.

Save
    Share this article

Latest from Bay of Plenty Times

Bay of Plenty Times

'Good value for money': Mayor defends having $50k council car

26 Apr 06:00 PM
Premium
Bay of Plenty Times

Mt Maunganui landslide: How school won fight to attend beloved teacher’s funeral

26 Apr 05:00 PM
Premium
OpinionMark Lister

Opinion: 1970s stagflation fears are rising again, but are they overblown?

26 Apr 04:00 PM

Sponsored

Endangered bird gets another chance

21 Apr 02:30 AM
Advertisement
Advertise with NZME.

Latest from Bay of Plenty Times

'Good value for money': Mayor defends having $50k council car
Bay of Plenty Times

'Good value for money': Mayor defends having $50k council car

Mahé Drysdale's predecessors say they chose not to have a car when in the role.

26 Apr 06:00 PM
Premium
Premium
Mt Maunganui landslide: How school won fight to attend beloved teacher’s funeral
Bay of Plenty Times

Mt Maunganui landslide: How school won fight to attend beloved teacher’s funeral

26 Apr 05:00 PM
Premium
Premium
Opinion: 1970s stagflation fears are rising again, but are they overblown?
Mark Lister
OpinionMark Lister

Opinion: 1970s stagflation fears are rising again, but are they overblown?

26 Apr 04:00 PM


Endangered bird gets another chance
Sponsored

Endangered bird gets another chance

21 Apr 02:30 AM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Bay of Plenty Times e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Bay of Plenty Times
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Bay of Plenty Times
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • NZME Digital Performance Marketing
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2026 NZME Publishing Limited
TOP