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Home / Bay of Plenty Times

Bay of Plenty GP waiting list among worst in NZ

By Martin Johnston and Allison Hess
Bay of Plenty Times·
29 Nov, 2016 10:05 PM6 mins to read

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Surjit Kumar (front) and Birbal Singh are sturggling to enrol at a GP clinic. Photo/Ruth Keber

Surjit Kumar (front) and Birbal Singh are sturggling to enrol at a GP clinic. Photo/Ruth Keber

More than 150 medical clinics around New Zealand have closed their doors to new patients.

People barred from joining their chosen clinic face will generally face a trek across town to another general practice that is taking patients, but earlier this year all of Marlborough's had closed their books.

The blame nationally has fallen on a shortage of GPs, state funding rising less than primary care costs, rapid population growth and even the hot Auckland property market enticing people to move to the provinces.

Two Tauranga men shared how they have been waiting to get into a GP for three months with no luck. Read more below.

Health Minister Jonathan Coleman was unavailable to comment last night.

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Nationally, 182 of the 1014 general practices were refusing to take new patients, according to January data, the latest held by the Health Ministry when it was released to the Labour Party last month under the Official Information Act.

The number with closed books fluctuates depending on factors like increased demand for medical care during winter and whether new clinics with extra doctors are being opened to match growth.

The worst-affected areas were Tauranga, South Canterbury, Manawatu-Horowhenua - and especially Marlborough, where none of the region's primary health organisation's eight clinics was taking new patients.

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The ministry said last night, "In Marlborough ... three are currently open and five are closed - the five closed practices are currently enrolling individuals from their waiting lists."

One Marlborough clinic, Springlands Health, has occasionally taken new patients when openings occurred this year but had a waiting list of up to 100 patients. It has fully opened its books to new patients only this month.

"We didn't advertise we were open," said practice manager Helen Pauley. "We recorded people's names and as we lost patients we brought people on. We would say, 'We can take 20 this week', which is what a lot of practices do."

She said some of the growth in patient numbers was from Auckland.

"There's a bit of movement from places like Auckland. They have capitalised on the housing market and come down here and give themselves a very similar lifestyle and property and still have some money in the bank."

At Tauranga-based Western Bay of Plenty Primary Health Organisation, 15 of its 25 practices had closed books in January. This was down to 10 of 26 today.

"It changes by the hour," said chief executive Roger Taylor, who noted the region's rapid population growth.

The PHO has nearly 160,000 enrolled patients and is growing by about 1000 every three months. One practice had opened a second clinic and another was planning to do so, said Taylor.

Labour health spokeswoman Annette King said primary care faced major threats and its funding needed to be reviewed.

PHOs had told her that around $200 million was "missing" from the Government's spending on primary care because funding had not kept up with growing demand and costs.

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NZ Doctor magazine reported a higher figure yesterday. It said primary care leaders believed the cumulative shortfall in patient-subsidy funding since 2007 was $250.3 million, plus a further $51.5 million shortfall in funding for PHOs.

The ministry has increased the main state funding stream for primary care by 1 per cent this year and GPs were allowed to put up their fees for many patients by 1.25 per cent - after a year in which costs rose by 1.12 per cent.

Coleman's spokeswoman noted that he has previously said: "Primary care funding has increased by $230 million over the past eight years, and by over $25 million in Budget 2016. The Government now spends about $890 million a year on primary care."

The College of General Practitioners says there is a shortage of GPs. The number of full-time equivalent GPs per capita shrank by 12 per cent from 1999 to 2012 - to 74 for every 100,000 people. Australia had 112 per 100,000 people.

"In addition to the low and falling FTE GP to population ratio, further evidence can be seen in the existence of waiting lists for patients wishing to enrol with a practice, and practices with closed books," the college said in a report on the GP workforce.

But it also notes the Government has increased the number of GP training positions - from 69 doctors entering the programme in 2007, to 187 in 2015/16.

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General Practitioners Council chairwoman Dr Kate Baddock said, "Yes it has increased, but it doesn't mean we are getting them going into general practice, nor where we need them."

Percentage, and number of general practices with closed books, by district health board, at January:

Auckland - 13 per cent; 27
Bay of Plenty - 39 per cent; 15
Canterbury - 4 per cent; 5
Capital and Coast - 16 per cent; 10
Counties Manukau - 10 per cent; 9
Hawkes Bay - 24 per cent; 7
Hutt Valley - 18 per cent; 4
Lakes - 0 per cent; 0
MidCentral - 64 per cent; 21
Nelson Marlborough - 29 per cent; 10
Northland - 13 per cent; 5
South Canterbury - 63 per cent; 17
Southern - 7 per cent; 6
Tairawhiti - 0 per cent; 0
Taranaki - 47 per cent; 14
Waikato - 14 per cent; 10
Wairarapa - 29 per cent; 2
Waitemata - 6 per cent; 3
West Coast - 0 per cent; 0
Whanganui - 55 per cent; 17
New Zealand - 18 per cent; 182

Surjit Kumar (front) and Birbal Singh are sturggling to enrol at a GP clinic. Photo/Ruth Keber
Surjit Kumar (front) and Birbal Singh are sturggling to enrol at a GP clinic. Photo/Ruth Keber

The long, quiet wait in Tauranga

Surjit Kumar and Birbal Singh have been on the waiting list for a GP for three months.

The men tried to enrol with but were told the clinic was not accommodating new patients so gave their contact details and were put on a waiting list.

Mr Kumar and his friend Mr Singh said they had not heard back from the clinic in the three months since they visited.

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They had not tried to enrol at other GP clinics because of the high cost. Mr Singh said the clinic was cheaper than most places.

Mr Singh said he was usually pretty healthy but wanted a GP just in case he got sick.

Ramesh Sharma, Tauranga Multicultural Council community advocate, said he had heard of many people struggling to find a GP because a lot of practices were full up.

The region was getting busier and busier, he said.

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