Bay of Plenty's regional public transport chairman Lyall Thurston has apologised to Tauranga for bus service issues. Photo / File
The regional public transport chairman for the Bay of Plenty has apologised to Tauranga for the litany of issues with the new bus service.
Opening a meeting of the Bay of Plenty Regional Council's public transport committee today, councillor Lyall Thurston said there had been "challenges" with the network.
The
new Baybus service launched on December 10 with a new contractor, NZ Bus, and changed routes.
"I would like to personally apologise as the chair of this committee to the people of Tauranga for the events that have unfolded in the last couple of months," Thurston said.
"I apologise especially to the aged in this community, to the transport disadvantaged and to my community of people with disabilities."
He said there had been challenges with the new service - including timetabling and a shortage of bus drivers - particularly since the school year started.
