"People need to understand we are still the new 'kid on-the-block' compared to other public art galleries, such as Auckland and Dunedin which have been in existence for 125 years," she said.
"It takes time to establish your credentials. We had to prove ourselves first before we were able to secure loans of significant artworks from major institutions, and we have earned some real respect so we are now able to do that," she said.
Ms Jackson said visitor surveys were conducted two to three times a year and daily clicker counts were also done, with 30 to 40 per cent of visitors hailing from outside Tauranga.
"A lot more people are travelling to Tauranga to see our exhibitions, including our current retrospective exhibition Corrugations: The Art of Jeff Thomson which has proved a great drawcard," she said.
Ms Jackson said the gallery's other exhibition Painting Mauao was also popular.
"Since both exhibitions opened we have had back-to-back school groups coming through the gallery, as well as their teachers, and number of parents," she said.
Ms Jackson said most weeks the gallery was fully booked with school groups, with every student travelling to and from the gallery on the fully-sponsored ArtBus.
The gallery's community outreach programme was also gaining traction, and the gallery was not just an art space, but was also hired out as venue for cocktail parties, AGMs and fashion parades, and last Monday the gallery was turned into a mini-movie theatre when 92 marathon runners turned up to watch the Trail Fest movie, she said.
Ms Jackson said she was constantly on the look out for new, exciting exhibitions and the potential to boost visitor numbers at the gallery and other local attractions would be huge if the Bay could tap into the cruise ship market.
More needed to be done by the city's leaders to promote the arts in this city, she said.
Tauranga Art Gallery annual report is due to be presented to Tauranga City Council next month.
Tauranga Art Gallery
Gallery opened Oct 2007.
Visitors July 2013: 7231.
Visitors July 2012: 4776.
60,782 visitors between July 1, 2012 and June 30, 2013.
22 per cent visitors from Western Bay district.
30 to 40 per cent from outside Tauranga.
The rest lived in Tauranga City.
Annual operating budget $1.2 million.
80 per cent funded by Tauranga City and Western Bay ratepayers.
The other 20 per cent comes from sponsorship and donations.
Running costs less than one per cent of the total rates income.