Discount chain The Warehouse is being accused of "bait trading" after a customer complained a sofa he bought online was not in stock.
Samuel Gwynnhas blasted the discount chain on its Facebook page after he bought a $300 three-seater sofa, had money debited from his account only to have the
order cancelled due to "unforeseen circumstances".
"Shame on the warehouse online store!!!purchased 'Living & Co Liberty Sofa 3 Seater Grey' which was offered on red alert deals website ... they happy took my money straight away yet apparently had to cancel my order for 'unforeseen circumstances' ... and now I'm without my money for 5 days while a refund is processed," he posted.
He claimed it was not fair trading.
Other customers on the Facebook page posted this was not an isolated incident, complaining they had also been left temporarily out of pocket after buying goods online that were not in stock.
