A Whanganui couple have been refused insurance cover by Youi because their property sustained damage in June last year.
Jackie and Frank Benfield's Durie Vale Rd house had two slips come down behind it. The biggest stretches 40m across the hillside above their house.
A crack formed but the soil below did not visibly slip.
It must have moved though, because the concrete path behind their house is now 140mm forward, and the angle of the retaining wall that holds the hillside in place has changed to vertical.
The Benfields have been in the house a year. Their annual premium with Tower Insurance was up for renewal, and had climbed by just over $300.