NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Wedding anniversary holiday comes to crashing end

NZ Herald
18 Jan, 2016 04:30 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Haruru Falls in the Bay of Islands. Photo / Chris Skelton

Haruru Falls in the Bay of Islands. Photo / Chris Skelton

An Australian woman's 40th wedding anniversary holiday came to a crashing end when she fell down a flight of steps at a New Zealand tourist hotspot.

Heather Carblis and her husband, Paul, had been in New Zealand for barely 24 hours when they visited Haruru Falls, near Pahia in the Bay of Islands.

As Mrs Carblis was ascending a staircase, she took a tumble because of a missing step and seriously injured her right arm.

The 60-year-old was discharged from hospital only today, having been there since her fall on January 10.

She blames the accident on poor maintenance and a lack of signs advising of the missing step, but the Waitangi National Trust, which administers the land, says it regularly checks the area to make sure everything is safe.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.
Haruru Falls track. Photo / Chris Skelton
Haruru Falls track. Photo / Chris Skelton

After two operations, Mrs Carblis now faces three months off work and is worried about what will happen when she returns to Australia on Wednesday.

She told NZME today that she won't be able to go back to her home in Alice Springs straight away and will instead stay with her daughter Kelley Carter, who lives north of Sydney and has come to New Zealand to help look after her.

"The whole thing is very traumatic for me at the moment," Mrs Carblis said. "I can't even face to go down stairs. Even at the hospital we had to go down to another department, and it's got me a bit rattled at the moment."

Advertisement
Advertise with NZME.

Mrs Carblis is also upset about losing her income as a teacher assistant and school administrator.

The Accident Compensation Corporation and her travel insurance have taken care of her on this side of the Tasman, but it's not the same in Australia. That country's Medicare scheme can cover a large percentage of her medical expenses there, but she will need to discuss with the Department of Human Services how she can recover her lost income.

The family are considering seeking legal advice on the possibility of claiming compensation, but New Zealand's non-liability laws may stymie that.

Mrs Carblis is in the early, painful, stages of her recovery and isn't sure if she'll regain full movement in her injured arm.

"I've got young grandchildren. Before I came on this holiday, I could have swung them around and played with them. Now I don't even know if I'll be able to pick them up."

She recalled the terrifying fall and its bloody aftermath, saying she was on the fifth step in a flight.

"I went to step on to the next one and there was nothing."

Mrs Carblis' arm was gashed on treated pine - a 14cm wound. She said her surgeon said it looked like a knife had gone through her and it was amazing it hadn't struck an artery.

She had damaged tendons and a dislocated and cracked elbow.

"If your step is missing, then that's bad maintenance," she said. "It was quite obvious the step hadn't just disappeared the day before. There were other people there and they all made the comment that it's been gone for a while."

Advertisement
Advertise with NZME.

Waitangi National Trust chief executive Greg McManus did not accept the stairs were in poor shape.

"The walking track and the stairs are properly maintained as best we can given the track is a public walking track through native bush with all the inherent risks of walking in the New Zealand bush.

"There are plenty of signs warning people to take care throughout, and our staff check the condition of the track and the steps twice weekly. The steps were routinely checked on the Friday before the lady had her accident and they were fine. On the following Monday, when they were checked again, there was a step out of place and it was immediately repaired."

Mr McManus said the trust has apologised to Mrs Carblis and was sorry that her holiday had been interrupted.

"We will not be offering compensation as her treatment and rehabilitation are fully covered by New Zealand's no-fault ACC system and we assume the lady has travel insurance to cover any other expenses."

Mr McManus said the trust wasn't aware of any other incidents in the area.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from New Zealand

New ZealandUpdated

'All sorts of destruction': Tornado strikes Hamilton, thunderstorms buffet upper North Island

29 May 10:05 AM
New Zealand

'Painfully relevant': Debate over flag artwork prompts its removal by gallery

29 May 09:14 AM
New Zealand

Two seriously injured in alleged Auckland grievous assault

29 May 08:32 AM

Gold demand soars amid global turmoil

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'All sorts of destruction': Tornado strikes Hamilton, thunderstorms buffet upper North Island

'All sorts of destruction': Tornado strikes Hamilton, thunderstorms buffet upper North Island

29 May 10:05 AM

Civil Defence warned Waikato weather remains 'highly dynamic'.

'Painfully relevant': Debate over flag artwork prompts its removal by gallery

'Painfully relevant': Debate over flag artwork prompts its removal by gallery

29 May 09:14 AM
Two seriously injured in alleged Auckland grievous assault

Two seriously injured in alleged Auckland grievous assault

29 May 08:32 AM
Family adds to calls for action after teen dies in run it straight tackle game

Family adds to calls for action after teen dies in run it straight tackle game

29 May 08:01 AM
Explore the hidden gems of NSW
sponsored

Explore the hidden gems of NSW

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP