The Broadcasting Standards Authority has upheld a complaint about a Campbell Live episode about unresolved Canterbury earthquake insurance claims four years on from the first earthquake.
The episode was broadcast live on the fourth anniversary of the September 4 earthquake from a Christchurch school hall, with an audience of several hundred residents who had unresolved insurance claims.
The authority upheld the Insurance Council's complaint that the programme breached standards of balance and accuracy, because it did not include the insurance industry's perspective and was misleading about the industry's and the Insurance Council's willingness to take part in the programme.
The authority ordered the owner of TV3, MediaWorks, to broadcast a statement summarising the upheld aspects of its decision.
Comment was not immediately available from MediWorks.