NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Hospital gets tough after nurse punched

Jamie Morton
By Jamie Morton
Multimedia Journalist·NZ Herald·
8 Nov, 2011 04:30 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Marama Tauranga. Photo / Alan Gibson

Marama Tauranga. Photo / Alan Gibson

A nurse was punched in the chest and a doctor was racially abused by patients at Tauranga Hospital's emergency department - prompting a new hardline stance backed by the Government.

Bay of Plenty District Health Board is pursuing charges against the patient who hit the nurse overnight on Saturday, leaving her emotionally distressed.

On the same night, patients verbally abused staff in four separate cases, including racial slurs hurled at Dr Lynn Williams, a British-trained senior doctor.

Last night, she said the abuse was "completely unacceptable and the perpetrators should be held to account for their actions".

Factors such as alcohol, drugs and domestic violence were noted in the patients who made the attacks.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The department's clinical nurse manager, Marama Tauranga, said police and security staff had to be called in to deal with the patients.

Ms Tauranga said that while the nurse did not receive any lingering injuries from being punched, "it's more the emotional stuff that goes with being verbally abused and hit when you're actually trying to help somebody".

The incidents, which come as emergency departments across the country report a rise in verbal abuse from patients, have led the health board to toughen up on prosecuting those who abuse staff.

Advertisement
Advertise with NZME.

"There has been a zero tolerance policy but I think we haven't been as active as we should in following that through," department clinical director Dr Derek Sage said.

He said the health board had occasionally prosecuted abusive patients, served trespass orders restricting them to urgent visits or sent them letters to "let them know we are pissed off".

But it had never looked at a blanket approach to prosecutions.

"I think after this weekend, my tolerance for putting up with behaviour from these people has reached a level in that we will actively in future have a policy of going after and prosecuting these people," Dr Sage said.

Discover more

New Zealand

Police 'sorry' for failing to answer attack call

27 Aug 05:30 PM
New Zealand

Flawed records of staff assaults

03 Sep 05:30 PM

"I can't have my staff treated this way."

He believed the problem was on the rise but could not be blamed solely on drugs and alcohol.

"I think you are seeing a little bit of a tolerance-creep in society so that people get away with behaviour to a later point - and when it comes to the ED, it starts to be not as far off a social norm as it would have been 10 years ago."

The stance has been welcomed by Health Minister Tony Ryall, who described the abuse as "absolutely appalling".

"I am concerned whenever I hear that hospital staff have been abused or assaulted in these roles where they are helping others," he said.

Abuse of staff at Waikato Hospital - including patients spitting, pinching, punching and one person breaking a nurse's arm with a walking stick - sparked a similar campaign which saw security beefed up and gang patches banned.

Advertisement
Advertise with NZME.

Dr John Bonning, Waikato Hospital's emergency department clinical director and national chairman of the Australasian College for Emergency Medicine, believed abuse was becoming more common as hospitals grew busier.

"When it comes to the drunks and those on drugs that have made lifestyle choices and then abuse us, I absolutely believe we should start pursuing these people," he said.

Auckland District Health Board adult emergency department clinical director Dr Tim Parke said staff were dealing with verbal abuse on a regular basis. "Although all our staff are used to dealing with the frontline issues posed by disruptive and aggressive patients, they are frustrated by the amount of clinical time wasted and stress generated by mindless antisocial behaviour from a small minority."

Save

    Share this article

Latest from New Zealand

live
New Zealand

Watch: Flights delayed at Auckland Airport as intense rain batters city, surface flooding

09 May 06:23 AM
New Zealand

Probe into unexplained death after discovery of man’s body in Northland

09 May 06:18 AM
Politics

'Shame on you Brooke': Hundreds brave downpours to protest Govt’s pay equity changes

09 May 06:16 AM

One tiny baby’s fight to survive

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Watch: Flights delayed at Auckland Airport as intense rain batters city, surface flooding

Watch: Flights delayed at Auckland Airport as intense rain batters city, surface flooding

09 May 06:23 AM

Motorists are being warned to expect hazardous driving conditions.

Probe into unexplained death after discovery of man’s body in Northland

Probe into unexplained death after discovery of man’s body in Northland

09 May 06:18 AM
'Shame on you Brooke': Hundreds brave downpours to protest Govt’s pay equity changes

'Shame on you Brooke': Hundreds brave downpours to protest Govt’s pay equity changes

09 May 06:16 AM
MetService Severe Weather Update - Friday 9 May

MetService Severe Weather Update - Friday 9 May

Connected workers are safer workers 
sponsored

Connected workers are safer workers 

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP