What sorts of systems did you have in place to help you with fast growth if it arose?
We decided from day one that as many of our systems as possible would be cloud based to give us the ability to access them from anywhere and to scale rapidly as required. We currently have no onsite 'line-of-business' applications. Our experience helping small businesses choose their IT systems in the past helped us decide what we needed to do to be successful. Our accountant, Gilbert Robertson, from Robertson Chartered Accountants, gave us some great advice when choosing our accounting system -Xero - which has ended up being the foundation of decisions for all our other systems.
We have worked hard to build up an extensive library of procedures and checklists for everything we do so that regular work is repeatable and quality outcomes happen by default.
Have you experienced fast growth and what form did it take?