The Greerton ANZ branch will close next month as more people transition to online banking but the move has upset local residents.
ANZ external communications senior manager Stefan Herrick said the Greerton branch would shut on September 14 because the number of customers visiting had been steadily decreasing.
''The average ANZ customer uses mobile banking one to two times a day, and visits a branch only two times a year.''
A new branch at Tauranga Crossing would open on September 15. There would be 13 retail staff and four business banking specialists, he said.
''Eight staff are moving from the Greerton branch to the new branch and we have relocated four business banking specialists onsite to help service the commercial growth in the area. We are increasing the total number of staff slightly because we are moving from five days a week to seven days a week.''