Whanganui Chronicle
  • Whanganui Chronicle home
  • Latest news
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology

Locations

  • Taranaki
  • National Park
  • Whakapapa
  • Ohakune
  • Raetihi
  • Taihape
  • Marton
  • Feilding
  • Palmerston North

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • New Plymouth
  • Whanganui
  • Palmertson North
  • Levin

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Whanganui Chronicle

Union complains about lack of PPE for Whanganui home care workers

Liz Wylie
By Liz Wylie
Multimedia Journalist, Whanganui Chronicle·Whanganui Chronicle·
17 Apr, 2020 05:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

New Zealand’s third week in lockdown was it's most deadly, but as new case numbers continue to fall, NZ remains optimistic that Level 4 restrictions may be lifted on schedule.

Local distribution of personal protective equipment (PPE) should help relieve what the E tū union says was a shortage for Whanganui community support health workers.

Union organiser Lyn Williams said workers would go into other people's bubbles and the nature of work required breaching safe distancing guidelines.

"They have to shower people, apply ointments, change bandages and they have not been supplied with all the protective equipment they need," she said.

Williams said frontline workers and their clients had been "badly let down" in the process and officials had shown poor understanding of how essential PPE was to them.

On March 31, the Ministry of Health announced frontline health workers in aged care, home care, and community support would have adequate PPE supplied by their local District Health Boards (DHBs).

Advertisement
Advertise with NZME.

A Whanganui DHB and Emergency Operations Centre (EOC) spokesman said the Whanganui EOC had followed Ministry of Health guidelines on PPE, distributing it on the basis of need and priority.

"The first supply of 20,000 masks from the Ministry of Health's national reserve has all been distributed to community healthcare and disability services providers. The second supply of 28,000 masks from the national reserve is due this week."

A Geneva home care worker who did not want to be identified said it had been a distressing situation for clients.

Advertisement
Advertise with NZME.

"They have received the messages that they should be staying in their bubbles and maintaining safe distances but they are dependent on us.

"They will ask 'why aren't you wearing a mask?' because they expect us to have the proper PPE."

Discover more

'I have watched this video more than once' - PM shares Whanganui company's mask operation

01 Apr 02:00 AM

Hospice Whanganui still providing help through Covid-19 lockdown

05 Apr 05:00 PM

Editorial: Let's keep going Whanganui, it's in our hands

08 Apr 05:00 PM

Whanganui community 'strong in times like these'

10 Apr 05:00 PM

The worker said she'd had to take on extra clients and tasks since the lockdown began.

"Some of our team have immunity concerns or other reasons why they can't work so we've had to cover for them and there are also other support workers who help with things like grocery shopping who have been stood down as non-essential during the lockdown so we have to cover their work as well."

NeedToKnow3
NeedToKnow3

Geneva Healthcare chief executive Veronica Manion said her company had received some emergency supplies of PPE that were being distributed to staff.

The company does not have a physical base in Whanganui and had asked to have their PPE sent to their Auckland base from where it would be sent to their Whanganui staff.

The EOC has now requested that Geneva establish a local contact to distribute PPE to local workers.

"Geneva Healthcare sent us a very large order for PPE and wanted it all sent to Auckland. It is important that PPE gets to the healthcare workers in the Whanganui region directly," the EOC spokesman said.

Advertisement
Advertise with NZME.

"Whanganui EOC asked for a local contact to coordinate the orders and distribution."

He said an order for Geneva's Whanganui employees was due to be processed on Thursday.

Manion said keeping staff safe and informed during a challenging time was her company's priority.

"The dedication of our staff has not gone unnoticed, and we thank them for the care and comfort that they provide to our clients."

Te Oranganui chief executive Wheturangi Walsh-Tapiata said employees of the iwi health authority currently had adequate PPE supplies.

"It is about good relationships and communication," she said.

• Covid19.govt.nz: The Government's official Covid-19 advisory website

"We know Whanganui DHB staff and who we need to talk to so although we didn't get all the supplies we ordered initially, through good communication we've been able to make sure everyone has been protected."

The EOC said Te Oranganui had made multiple orders with the first being a very large order at the beginning of April which could not be completely filled as the stock was needed for other providers.

"We provided Te Oranganui with a quantity of gowns, masks and face shields and asked them to come back when they needed more. We haven't heard from them in the past week but have reached out to them to ask if they would like more," a spokesperson said.

The EOC has also supplied 1550 masks to Access Community Health.

"Healthcare NZ has made several very large orders and, again, we have supplied them with as much as we can bearing in mind we have to provide for other organisations. We are currently processing this week's order."

All local orders from community healthcare and disability service providers will now be collated by the Whanganui EOC and then forwarded for central distribution once a week.

The worker who spoke to the Chronicle said she had not received her PPE supplies on Friday but she was pleased to learn that they were on their way.

"My colleagues and I have been sharing what we have by dropping a few gloves or bootees in each other's letterboxes.

"The last gloves I got were the powdered kind which give me rashes so I look forward to getting a proper supply."

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Whanganui Chronicle

Whanganui Chronicle

Pilot academy boss resigns amid safety investigation

18 Jun 05:10 PM
Sport

Athletics: Rising stars shine at cross country champs

18 Jun 05:00 PM
Whanganui Chronicle

Taihape Area School set for transformative rebuild

18 Jun 05:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Whanganui Chronicle

Pilot academy boss resigns amid safety investigation

Pilot academy boss resigns amid safety investigation

18 Jun 05:10 PM

Students remain 'in the dark' about what comes next.

Athletics: Rising stars shine at cross country champs

Athletics: Rising stars shine at cross country champs

18 Jun 05:00 PM
Taihape Area School set for transformative rebuild

Taihape Area School set for transformative rebuild

18 Jun 05:00 PM
Kaierau A2 and Waimarino draw in thrilling Premier 2 netball clash

Kaierau A2 and Waimarino draw in thrilling Premier 2 netball clash

18 Jun 04:00 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Whanganui Chronicle e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Whanganui Chronicle
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Whanganui Chronicle
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • NZME Events
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • © Copyright 2025 NZME Publishing Limited
TOP