Now five months on and dozens of pleading phone calls from the young widow and emails to Apple it has become a nightmare of massive proportions.
It seems the master password on the iPhone must be accessed. But in a weird turn of events sadly he hadn't left one.
"They've now told us we need to apply to the court for probate ... I can't afford it," she wept. "I can't believe they can't or won't help us. These are precious memories and to have them back would mean everything to us.''
The action between the young widow and Apple had reached a stalemate when the programme aired this week.
So a 10 for technology? Never bet on it chaps.
Current presenters Pippa Wetzell and Hadyn Jones say the long-running iconic programme was very much a part of their childhoods.
"It was always on the telly through the 80s.''
A story featuring a nurse who worked night shift revealed the plight of many in those neighbourhoods where there is always one dog that incessantly barks.
This young woman was being driven quietly nuts as she snuggled down after work each morning at about 9am to then be assaulted by prolonged barking from the dog next door. It was big dog woofing too ... no tiny Pomeranian squeaks.
Even with Fair Go's intervention, her, the dog's owner and the council, it all came to zilch action.
Dog owner said his dog was still settling in after they had moved in and barked while he was at work and that he would get over it. They had moved in six months before.
So uh - that was that ... live with it.
Shame Fair Go was all bark and no bite on this occasion.