"If people feel they need additional help then they can contact council and organise for an Aon representative to assist them to put their documentation together.
"People without insurance are being advised to keep a detailed record of any costs incurred, damages or losses with supporting evidence and submit it to RAL's insurance loss adjustor."
Mr Till said the meeting gave the local businesses the opportunity to discuss a wide range of issues associated with making an insurance or compensation claim such as the claims process and different types of claims, through to the benefits and pitfalls of collective action."Council felt the meeting was very positive."
Mr Till added that whether insured or not people were being asked to send a copy or summary of their claim to the council to help it develop an understanding of the size of the losses that had impacted on Raetihi.
"This information will be extremely useful for the newly-elected members when deliberating on any assistance council may be in a position to provide, as well as for supplying information to government agencies for support."
Mr Till said council has prepared two Insurance and Compensation Claims flyers that detailed this advice and any contact details for seeking assistance or submitting documentation which could be picked up from the council's Seddon St office in Raetihi or downloaded from the website www.ruapehudc.govt.nz