I couldn't work out whether the service is crap because the place is frequented by stoners and deadbeats, or because the American economy is so strong they have our issue, getting good people is nigh on impossible.
But when you're used to service Los Angeles style, which is world class, Hawaii is from a different age, like the stone age.
This by the way is not a whinge, whether I had a bad holiday matters not.
This is the story of the power of tourism, and how carefully you have to tread. Our hotel room was more expensive than any hotel room we have ever paid for.
We can get a similar room in similar-style hotels anywhere in the world - and it's cheaper to stay in New York, London, Paris, and Los Angeles than Hawaii.
An old room, at an ordinary hotel, at a record busting price. That equation doesn't work.
The whole world is travelling these days. Tourism is boosting, saving, and building endless economies.
Iceland's economy has been saved in the last decade because of tourism. Croatia is booming post-Yugoslavia because of tourism. France is overrun with tourists.
And this country is beholden to the tourist trade.
With so much choice and so many customers, it's a punters' market.
Hawaii failed to see that, took it for granted, and ripped me off.
And as a result guess what? I'll go elsewhere.
