"We've just moved in here and I bought a little mobility scooter and I got approval to use the lift because it was so light," he said.
"[It was] three days before I managed to get down to try it out for the first time. The whole thing was just padlocked with no notice whatsoever - that's when I enquired at the council because I didn't think it was good enough.
"I think there should have been a warning the minute they shut it down to alert those that use it."
He said the lift was the only way for a number of Durie Hill residents, especially the elderly and the children, to get into town and back up the hill.
For the meantime Spencer's wife was driving him up and down the hill.
The council's notice in the Whanganui MIdweek came out on Wednesday but it did put a message on its Facebook page last Friday .
The council has been asked to provide more details about the recent faults the elevator has had.