In April last year it was revealed the project's total cost had reached more than $3.2 million, which included two bores and a treatment plant.
The project's stated aim was simple enough: to soften our city's water, to ratepayers' benefit, Mr Laws said, of $230 a year - far more than the levy, and justification surely to proceed?
Now it seems the returns are not what was promised. Relative softness, as defined by the mineral content, has showed limited variation from the same period two years previous and is not what it was claimed would be achieved.
Perhaps the data used to justify the programme was flawed; maybe softening water is not as simple as first thought. Either way, ratepayers struggling to pay their bills and facing an uncertain future as the city tries to cover its debt burden, cover the costs of earthquake-strengthening buildings and various other projects, will have reason to feel aggrieved at the lack of result.
Their appliances are still being damaged, clothes ruined and as feedback from Monday's story shows, while a few in selected areas have noticed some change, it is inconsistent and nowhere near what was expected, promised and is being paid for.
Infrastructure manager Julian Rewiti's suggestion the project is another victim of the Christchurch quake doesn't wash. Maybe the new bores are running at reduced capacity and that and daily fluctuations explain the poor results. Surely samples were collected on peak and low-use days to provide an average?
However, it still appears that a project that promised much has delivered little, and the ratepayer is left carrying the can for what appears to be poor decision-making.