They supply and control the feedback mechanism by way of online and offline forms, to gather and verify all feedback, testimonials and referrals.
Working Feedback then publishes testimonials through social media channels. These testimonials are then uploaded to the individual business's website.
Mr Herd said his company had gone from strength to strength and has a client base in Whanganui, Wellington, Te Awamutu, Taupo and Auckland.
Meteor OPD took out the service last year and since then has received no less than 50 reviews from satisfied clients.
Richard McCosh, Meteor OPD general manager, said the Whanganui store was part of the Office Products Depot Group, the largest independent business to business supplier of office products in New Zealand.
"We're committed to delivering the best service, regardless of business size or location. And we're as passionate about our customers' businesses as we are of our own," Mr McCosh said.
"Working Feedback service supports this philosophy by capturing client feedback showing potential customers how satisfied their current customers are with the service they are providing. Knowing what works well and what doesn't for your business within the eyes of the customer themselves is extremely valuable for any business.
He said the Working Feedback method works "amazingly well" because it was an independent company collecting the responses with no incentive for the customer other than providing honest feedback.
"A customer can if they wish provide feedback completely anonymously. We welcome all feedback positive or constructive, but we've had nothing other than positive so far," Mr McCosh said.
Mr Herd said he was excited to see the system benefiting local businesses.
"Our relationship with Meteor is the pinnacle of our early success here in New Zealand and is a great example of how the system can benefit a business."
-For further information on Working Feedback contact russell@workingfeedback.co.nz.