Northland's Lifeline branch is gone for the foreseeable future as the charity struggles to stay afloat.
"It's just not financially possible for us," said Lifeline board chairman Ben Palmer. "The unfortunate thing is that Whangarei is not the only area where we've had to look at the continuity of a branch operation."
Northland's Kamo Rd branch, which formerly offered a face-to-face counselling service as well as answering local calls, shut in August last year.
At the time, a Lifeline representative said the closure was temporary. However, as Lifeline nationally faces shutting completely in a year's time if its funding situation does not change, Mr Palmer said there would be no Northland site.
"I think our branch offices are a fundamental part of who we are. It's crucial we have a presence in the community where the people who phone us are from. But the sad reality is that money rules," he said.