The parents of Madeleine McCann have urged people to "rack their brains" and come forward with information after police said they have a new focus on the investigation.
Two new e-fits of a man were broadcast in a fresh television appeal, while Scotland Yard said they had effectively ruled out a previous key sighting of a different man carrying a little girl.
The senior investigating officer, Detective Chief Inspector Andy Redwood told BBC's Crimewatch program one reading of the evidence is that the kidnapping had "the hallmarks of a pre-planned abduction that would undoubtedly have involved reconnaissance".
Viewers were shown a pair of images of a man with dark hair, which are based on descriptions from two witnesses who were staying in Praia da Luz, Portugal, when the three-year-old went missing on May 3 2007.
Redwood said during the show that two independent callers had put forward the same name for the man and another caller had given a name of a man who was known to be in Portugal at the time of Madeleine's disappearance.
In a live interview, Gerry McCann praised the Metropolitan Police for finding new information to take the investigation forward, saying: "I think we're feeling hopeful and optimistic".
His wife Kate said: "It doesn't matter how much heartache we put ourselves through, so long as we get the result that we need."
Urging viewers to call the show, she said: "Please, please have the courage and confidence to come forward now, and share that information with us, and you could unlock this whole case, so please."
Gerry McCann said people should find hope from recent cases in which abducted children had been found after long periods of time.
"These cases can get solved, and I think that's what the public need to think about tonight, the new information, and really rack their brains and come forward, really."
Witnesses described the man in the new e-fits as white, aged between 20-40, with short brown hair, of medium build, medium height and clean-shaven.
However, while police appealed for information on that suspect, officers now say that a man seen carrying a child by the McCanns' friend Jane Tanner was an innocent British holiday maker.
"Our focus in terms of understanding what happened on the night of May 3 has now given us a shift of emphasis. We are almost certain that the man seen by Jane Tanner is not Madeleine's abductor," Redwood said.
"It takes us through to a position at 10pm when we see another man who is walking towards the ocean, close by to the apartment, with a young child in his arms.
"This child is described as being about three to four years of age with blonde hair, possibly wearing pyjamas, and the man is a white man with dark hair."
Investigators are also trying to identify mysterious fair-haired men seen "lurking around" the apartment at the time who could be Dutch or German, and TV appeals will be run in Holland and Germany.
Two e-fits of the fair-haired men have been released.
One is of a man who was seen twice by the same witness near the flat where the McCanns were staying. He was 30 to 35, thin, with short hair, shaving spots on his face and was wearing a black leather jacket. Another witness saw a similar-looking man in the resort.
Police are also looking at a spate of break-ins in the area, one of which happened in the same week a year before Madeleine went missing, where a man got into a flat where young children were sleeping.
There are also two e-fits of Portuguese men - one aged 40 to 45, who knocked on the door of the apartment where the McCanns were to stay on April 25 or 26 between 2.30pm and 3pm, saying that he was a charity collector.
The other, aged 25 to 30, approached a property on the Rua do Ramalhete, near the Ocean Club, at around 4pm on May 3.