Hamish Fletcher

Business reporter for the NZ Herald

Vodafone sets daily roaming flat fee

The Vodafone building on the corner of Halsey St and Fanshawe St in central Auckland. Photograph by Brett Phibbs
The Vodafone building on the corner of Halsey St and Fanshawe St in central Auckland. Photograph by Brett Phibbs

Vodafone has replaced its roaming charges with a flat fee, allowing customers to use the calling minutes, texts and data from their mobile plans for $5-per-day while travelling in 17 countries

This includes 4G mobile internet services, which Vodafone customers will be able to access while travelling in 5 countries.

Vodafone consumer director Matt Williams said the service would change the way customers use their mobile phones overseas.

Williams said that someone travelling to Los Angeles, who arrives and looks up a car reservation on their phone, searches for their hotel, organises a dinner out, checks emails and Facebook and calls back to New Zealand could do that all for $5.

The same activities would cost more than $60, Williams claimed, if a customer was with one of Vodafone's competitors.

The $5 daily charge kicks in as soon as someone uses data, makes a phone call or sends a text message.

So even someone who wants to send just one text message would be charged $5.

Commenting on this, Williams said Vodafone had asked a lot of customers what they wanted and the $5-plan was exactly what they described.

"We're very confident that for almost everybody this will work very well,"

The $5-per-day plan is available to all Vodafone customers who signed onto a plan in August last year.

Asked if the plan was a loss leader, Williams said this was absolutely "not about losing money."

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