Paul Henry is infamous for his infectious giggle but this week it really took flight when he delved into some viewer feedback.
But just what set off the hysterical reaction?
The Media Ocre team have all the answers - plus, this week sees the return of Banter Watch as the One News team struggles to interact. And the team introduces a new segment, spurred by some clumsy editing on Fair Go.
Watch the latest episode of the Media Ocre Awards here: