A spokeswoman for the SFO said Wynyard's product "was not compatible with some of the complex documents we handle."
In answers given by the SFO following its annual review, the agency noted compatibility issues between some of its forensic accounting documents and the software system.
The SFO is now using Microsoft SharePoint software, which also does not have the feature the agency wants, as a temporary solution. The agency is conducting a review of its software options to try to find a compatible product.
The agency declined to disclose how much the deal had cost, though it spent $100,918 on software licensing for the year ended June 30, 2015.
It also spent $63,447 upgrading SharePoint between March 31, 2014 and Sept. 31, 2015.