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Home / Business / Companies / Manufacturing

Family-owned brands cream big competition

Scott Yeoman
By Scott Yeoman
Multimedia journalist·NZ Herald·
29 Nov, 2015 04:00 PM2 mins to read

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Photo / iStock

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Two family-owned icecream companies have scooped big manufacturers in a survey of favourite Kiwi tub brands.

And it appears this is because ice-cream lovers are satisfied more by taste and packaging than variety and value for money.

The New Zealand icecream brand survey asked 1797 New Zealanders about their preferences.

Long-time Kiwi favourite Tip Top was joined by family firms Rush Munro's and Oob Organic at the top - all scoring five stars in three of the five categories, including overall satisfaction.

Fourteen brands were compared in the survey and each had to have 30 responses to be included.

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As well as overall satisfaction, Oob, an Omaha-based organic icecream company, received top marks for taste and packaging appeal, while Tip Top also got five stars for value for money and variety/range.

Rush Munro's, a Hawkes Bay manufacturer, added variety/range and taste to its five-star haul. Foodstuff's brand Pams earned five stars for taste and value for money.

So did Much Moore and Countdown Signature Range for value for money and variety/range.

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New Zealand Natural received five stars for variety/range, as did Cadbury, while Talleys and Bulla earned five stars for value for money.

The survey - commissioned by consumer research company Canstar Blue and conducted by data collection agency I-view - also asked about drivers of satisfaction. Forty per cent said taste was the number-one factor, 24 per cent said packaging appeal and 20 per cent said variety/range.

The final 16 per cent gave value for money as the biggest driver of satisfaction.

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The Herald talked to shoppers outside a busy central Auckland supermarket yesterday afternoon and asked: What's your favourite New Zealand icecream brand?

Tip Top

Harry Hewitt, 24, sales and market development manager.
"I don't know, I just like Choc Bar. It's just good."

Rush Munro's

Matilda Hidalgo, 30, lawyer.
"The chocolate one is the only one that I have. Always chocolate."

Tip Top

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Brooke Woollams, 8, pupil at Westmere Primary School.
Likes the Goody Goody Gum Drops flavour.

Kapiti

Karen Hatton, 53, sales.

"The flavour range. Vanilla bean -- it's richer than your average Tip Top."

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