Phone book errors prompt complaints

By Jack Barlow jack.barlow@age.co.nz

1 comment


More people have come forward with complaints about this year's phone book - including one business whose number was linked to a man who died over a year ago.

Mike John, of Kuripuni car repairers Neil's Kuripuni Autos, said a mix up led to the business being left out of the Yellow Pages, while its after-hours number in the White Pages went through to former owner Neil Shannahan, who died in February last year.

"There was a mistake last year too, so we sat down with them this time to try and get it organised." Mr John said.

"But I picked up the book this year and it was still the same."

Another Masterton business, Leatherwise, also found fault with the phone book after their website was left out of their listing, despite assurances it was to be put in, said owner Andre Mendes da Costa.

Masterton resident Doris Wood was left out of the phone book entirely after moving house, despite retaining the same number at her new address.

"When I moved to Lansdowne Court four months ago, I transferred the number to the new address, and rang them and told them about it," she said.

"Now it's not there at all. Fortunately I'm not in business, and all my friends know my number, otherwise I wouldn't be receiving any calls at all."

The latest accusations follow other complaints that the new smaller print size is difficult for some to read.

Yellow Pages could not be reached for comment yesterday.

- WAIRARAPA TIMES-AGE

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