Crackdown on fare cheats

Train passengers warned to expect more checks to ensure that everybody pays

Travellers top up their Hop cards at Middlemore Station yesterday. Photo / Greg Bowker
Travellers top up their Hop cards at Middlemore Station yesterday. Photo / Greg Bowker

Train passengers are being warned to expect more blockades of stations in a crackdown against fare cheats who cost Auckland Transport millions of dollars a year.

Passengers arriving at Middlemore Station yesterday morning found 14 Veolia rail inspectors at barricades around its two platforms to ensure they either tagged off with electronic Hop cards or held paper tickets.

Although Middlemore is believed to be where Auckland Transport says 113 people were caught in one day a fortnight ago, yesterday's military-like operation netted just one passenger with neither a valid ticket nor a reasonable excuse for not having one.

And because the organisation is still waiting for legislation to give Veolia as its rail operator the power to fine cheats about $150 a time, inspectors could not stop the offender from walking away after refusing to pay even a $20 penalty fare.

Veolia says it has "sold" only 77 such fares since the penalty was almost doubled a month ago from $10.30.

One official observing the blockade said it was likely others without tickets decided to stay on trains until the next stop after seeing so many red-jackets in waiting, but Veolia managing director Terry Scott said ticket inspectors were boarding about one in every three trains.

"We are showing the people of Auckland we are serious about protecting our revenue," said Mr Scott.

"While by far the majority of our passengers are doing the right thing, there is still a small percentage who think they have the right to travel on our trains without paying, and it's really annoying the people who are doing the right thing."

Auckland Transport operations chief Greg Edmonds said fare evasion - which he calls theft against the public purse - was still running at about 7 per cent of all patronage at an annual cost of "probably six or seven million dollars".

He hoped a bill before Parliament would be passed by July to allow inspectors to impose fines of about $150, although a figure has not been attached to the legislation.

Although blockades of stations began more than a fortnight ago, Mr Edmonds said they were initially trial runs of barricades to ensure honest customers were not held up in queues, and it was only this week that they started with "intensity".

They would continue across all stations until Veolia had enough data to build profiles of which ones were at greatest risk from fare evasion, for longer-term attention.

Middlemore Hospital human resources manager Allison Enright, a rail user with a Hop card, said movement through the station had improved since initial delays while "loads of kids" were caught.

Fare cheating

$20 Penalty fare for not having a valid ticket

$150 Suggested fine once new legislation passes

7% Estimated level of fare evasion

55 ticket inspectors across the network

- NZ Herald

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