NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Mail security taken 'very seriously' - NZ Post

Patrice Dougan
By Patrice Dougan
Assistant Chief of Staff·NZ Herald·
14 Oct, 2016 03:33 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

NZ Post says it takes the security of mail very seriously, after a number of incidents involving postal deliveries. Photo / File

NZ Post says it takes the security of mail very seriously, after a number of incidents involving postal deliveries. Photo / File

New Zealand Post is reassuring customers across the country their post is safe, following a number of incidents where mail has gone undelivered, dumped or stolen.

The postal agency tonight moved to clamp down on fears around the delivery of mail, saying it takes the security of mail "very seriously".

It comes after a series of incidents in recent weeks - involving both posties and members of the public - which have left people concerned over their mail.

Today, Billie May Graham, 22, was sentenced to six months' home detention after stealing letters from mailboxes and using credit cards she found inside them to fund her methamphetamine addiction.

Yesterday, a Wellington postie was sacked and referred to the police following the non-delivery of mail in Maupuia, in the Miramar Peninsula, which included a number of local body election voter packs.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Thousands of items were discovered last month dumped instead of being delivered to Maupuia addresses.

NZ Post has since delivered the missing mail to the intended addresses, with a letter of apology.

Meanwhile, a number of streets in the Auckland suburb of Grey Lynn did not receive their local body election voter packs - forcing residents there to require special voting papers to cast their vote in last weekend's elections.

Advertisement
Advertise with NZME.

Those affected included Auckland Council's election planning manager.

However, NZ Post remains adamant it was not a postal delivery fault.

"We investigated this thoroughly, and strongly believe it was not a postal delivery issue and that voting papers had been delivered as normal," a spokeswoman said.

"The reason why the voter packs were not received has not been determined."

Discover more

New Zealand|crime

Postie jailed for mail theft

08 Apr 04:15 AM
New Zealand

Postie refuses to deliver 'scam' mail

02 May 09:21 AM
New Zealand|crime

Mail-dumping Wellington postie fired

13 Oct 12:52 AM
NZ Post say once they complete a delivery, their obligation is fulfilled.
NZ Post say once they complete a delivery, their obligation is fulfilled.

In February last year, a postie was sacked after a stash of almost 2000 items - amounting to around four week's of mail - was found at his house. He was supposed to deliver the mail to homes in Helensville and Parakai in west Auckland.

The man had been taking it home each day, planning to deliver it the following day, but instead it piled up, NZ Post said at the time.

And in April 2013, Queenstown postie Philippa Lynette Lindsay apologised in court to her former employers and residents of the popular resort town for stealing more than 21,000 items of mail.

Over a period of 17 months Lindsay, who was supposed to deliver the mail to homes in Wakatipu, hoarded the mail at her house.

The letters included medical certificates, medical appointments and results, final demands for bill payments, invoices, and academic certificates, as well as letters to young children, birthday presents and gifts.

Police discovered the huge haul - of which 1577 items had been opened.

Advertisement
Advertise with NZME.

Lindsay was sentenced to one year and five months' in prison, and ordered to pay $30,000 in NZ Post and $354 to affected residents in reparation.

In a statement to the Herald , NZ Post said it takes the security of mail "very seriously".

However, it also encouraged people to take steps to safeguard their mail to minimise the risk of theft after delivery.

"This includes regular clearances of the letterbox, having a locked letterbox, or considering using a PO Box," a spokeswoman advised.

"If we suspect that theft after delivery is happening in an area, the local delivery team is notified and asked to remain vigilant.

"If any discarded mail is found, it is sent to customers with a letter of explanation and suggestions for keeping mail secure after delivery.

Advertisement
Advertise with NZME.

"Ultimately once we complete the delivery, our obligation is fulfilled and theft becomes a matter for the police."

In cases involving staff members, NZ Post said it deals with such incidents "in a consistent and thorough way". The spokeswoman pointed to the Wellington postie as an example of NZ Post's serious handling of an employee found to be intervering with the delivery of mail.

NZ Post was unable to provide figures on how many posties have been disciplined for tampering or stealing mail in the last three years, or how many incidents of outside tampering it has investigated in recent years.

Save

    Share this article

Latest from New Zealand

New Zealand

Her husband died years ago. Then she found a 'miracle' in her house's charred ruin

09 May 06:00 PM
New Zealand

Local contract for $70.5m Napier council and library precinct

09 May 06:00 PM
Premium
Letters to the Editor

Letters: Brooke van Velden should remember she rode women’s wave to win Tamaki electorate

09 May 06:00 PM

One tiny baby’s fight to survive

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Her husband died years ago. Then she found a 'miracle' in her house's charred ruin

Her husband died years ago. Then she found a 'miracle' in her house's charred ruin

09 May 06:00 PM

'For the unluckiest people, we are very lucky.'

Local contract for $70.5m Napier council and library precinct

Local contract for $70.5m Napier council and library precinct

09 May 06:00 PM
Premium
Letters: Brooke van Velden should remember she rode women’s wave to win Tamaki electorate

Letters: Brooke van Velden should remember she rode women’s wave to win Tamaki electorate

09 May 06:00 PM
Gisborne mayor invites Act leader to witness community support efforts

Gisborne mayor invites Act leader to witness community support efforts

09 May 06:00 PM
Connected workers are safer workers 
sponsored

Connected workers are safer workers 

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP