Daniel Lynch

Daniel Lynch is a digital business reporter for nzherald.co.nz

Genesis stops door to door sales

Photo / APN
Photo / APN

Kiwis sick of pesky salespeople knocking on their doors in the middle of dinner are in for some relief.

Genesis Energy has announced today it will end the practice of door to door sales following overwhelming feedback from customers that they were sick of unwanted interruptions at home.

Research commissioned by Genesis found 81 per cent of New Zealanders disliked door to door salespeople coming to their homes unannounced, while almost two thirds would like the intrusive practice stopped altogether.

The survey also found some kiwis had to fend off as many as 36 sales people a year knocking on their door.

Genesis hired polling company Perceptive Research to survey 1,015 New Zealanders last month.

The country's largest electricity retailer has been wearing out shoe leather, knocking on doors along with rivals such as Contact Energy, Todd Corp's Nova, and Meridian Energy to woo customers after the government took steps to encourage competition.

Genesis general manager marketing, Chris Watney said the move was prompted by consistent feedback from customers who didn't like sales people coming to their homes.

"The more we looked into it and took people's opinions into consideration the more we realised stopping it was the right thing to do," Watney said.

-with BusinessDesk

- NZ Herald

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