NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Telecommunications

Telecom revenue hit by chase for market share

Herald online
23 Aug, 2013 12:50 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Telecom chief executive Simon Moutter. Photo / Dean Purcell

Telecom chief executive Simon Moutter. Photo / Dean Purcell

Telecom's call to "hold the line" on market share has seen its margins take a "significant hit" , says chief executive Simon Moutter.

The company's share price, shortly before 1pm, was down 0.44 per cent at $2.24.

In its results for the year ending 30 June, Telecom today reported revenue of $4.189 billion, down 8.5 per cent on the same period the year before.

Telecom net profit - including from discontinued operations - was $236 million, down 79.6 per cent.

Its net profit after tax from ordinary activities, excluding these operations, was down 23.6 per cent.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The financial results were impacted by the company's "strategic decision" to hold the line on market share.

"The long term value of this business will be determined by the ability to win key markets," Moutter said during a conference call.

"We've made the strategic decision this year to hold the line on market share. That's had an expected impact on this year's financial results with significant hits to margins. Our objectives was to grow share on mobile and hold share in broadband and I'm pleased to say that we've delivered on both of those," he said.

Advertisement
Advertise with NZME.

The company added 92,000 mobile customers in the second half of the year. This puts its total mobile customers at around 1.8 million. As at June 30, Vodafone had around 2.326 million New Zealand mobile customers.

Around 48,000 of Telecom's new additions were pre-paid and 44,000 were on-account customers.

After "several years of decline" Telecom said it held market share in the broadband space at 48 per cent and added 18,000 customers in this area during the second half of the year. Vodafone, since its merger with TelstraClear last year, holds around 30 per cent of the broadband market.

Despite the customer gains, Telecom said broadband revenue for the last financial year was $24 million less than in the prior period.

Discover more

New Zealand

Telcos in new row over ad campaign

02 Aug 05:30 PM
Telecommunications

Telco ad fight gets High Court date

05 Aug 02:20 AM
Business

Govt 'price-fixing to suit mates' in Chorus

07 Aug 05:30 PM
Telecommunications

Telecom drops Vodafone ad challenge

13 Aug 02:20 AM

In the short-term, Telecom strategy will focus on market share, margins and costs while longer-term it will look for opportunities to revenue growth, Moutter said.

Earnings before interest tax depreciation and amortisation (ebitda) from continuing operations was $922 million, down 14.6 per cent in the 12 months to June 30.

Adjusted ebitda was only down half a per cent over the period, the company reported. Adjustments of $127 million included one-off items such the costs of restructuring its business and asset write offs.

Adjusted net earnings from continuing operations were up 21.7 per cent to $342 million.

The company said its finance performance in the second half of the year was weaker, and adjusted ebitda over this period was down 4.1 per cent on the same period in 2012.

"Intense" price competition saw Telecom's retail business, its information technology arm Gen-i, its Wholesale and International business and AAPT all experience ebitda declines over this time, the company said.

Advertisement
Advertise with NZME.

The company's capital expenditure for the year was $465 million, an increase of 18.6 per cent on continuing operations.

In February, the company announced it was undergoing a review of its business and would cut between 930 and 1230 jobs. The company said it needed to reduce costs to remain competitive.

As at 30 June this year, Telecom employed 6622 full-time equivalent staff, down 1281 from the same time in 2012.

The bulk of this cut came in the second half of the year when the company axed 1059 jobs. Telecom did, however, pick up 151 staff over this time when it acquired cloud-computing company Revera.

"The rationale for changes made to date, and for further changes, is undeniable. We know we must become, and remain, more competitive and we must continue to simplify and speed up our business to succeed in the long-term. We applaud our staff for being up for the challenge, and acknowledge that these hard decisions have incurred an emotional and financial toll," Moutter said.

Moutter during the conference call said the job cuts to date were done in a "reasonably unsophisticated way".

Advertisement
Advertise with NZME.

"We do need to more sophisticated from here because it we just keep doing that unsophisticated trimming we'll start to break some things in the business."

Moutter said he would prefer to wait until Telecom's half year results in February to discuss any further staff cuts.

Telecom had "put itself 'back in the game' and was committed to its new strategy, chairman Mark Verbiest said.

"It is going to take a concerted and disciplined effort over several years, but we believe this is the right long-term strategic path to build a more valuable company for our shareholders and contribute to a better future for New Zealand," he said.

Telecom expects its capital expenditure for the next three years to average between $400-500 million per annum.

Save

    Share this article

Latest from Telecommunications

Premium
Business|markets

Spark auctioning half its data centre business to fund $1b expansion push: report

01 May 12:09 AM
Premium
Business|economy

‘A sense of invisibility’: Business leader survey finds lack of Government leadership

28 Apr 08:00 PM
Lifestyle

Half of Kiwi adults overwhelmed by phone notifications, study reveals

21 Apr 05:00 PM

One tiny baby’s fight to survive

sponsored
Advertisement
Advertise with NZME.

Latest from Telecommunications

Premium
Spark auctioning half its data centre business to fund $1b expansion push: report

Spark auctioning half its data centre business to fund $1b expansion push: report

01 May 12:09 AM

Surf's up for the telco as its capital-raising effort comes to the sharp end.

Premium
‘A sense of invisibility’: Business leader survey finds lack of Government leadership

‘A sense of invisibility’: Business leader survey finds lack of Government leadership

28 Apr 08:00 PM
Half of Kiwi adults overwhelmed by phone notifications, study reveals

Half of Kiwi adults overwhelmed by phone notifications, study reveals

21 Apr 05:00 PM
Premium
Spark follows Air NZ in deal with Indian outsourcer

Spark follows Air NZ in deal with Indian outsourcer

17 Apr 02:00 AM
Connected workers are safer workers 
sponsored

Connected workers are safer workers 

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP