A huge outpouring of support for the ANZ branch in Greerton to remain open is "unfortunately" not going to make a difference, a senior ANZ official says.
The Greerton ANZ branch will close on September 14 as more people transition to online banking. But the move has upset many local residents urging the bank to reconsider.
Dozens of people have posted comments on the Bay of Plenty Times Facebook page, including some advising customers to change to one of the other banks in Greerton.
In her post Jen Hynds wrote that she could not understand ANZ's decision as the bank was "always full of customers".
ANZ external communications senior manager Stefan Herrick said the Greerton branch would shut because the number of customers visiting had been steadily decreasing.