Ms Stone said general practices in Rotorua did a fabulous job of supporting smokers who visit practices with help to quit. - achieving one of the top results in the country.
She said RAPHS was doing a lot of work around putting on additional clinics, scheduling drop in clinic and providing phone and text support for overdue smokers.
"Now that the target has changed to include patients that haven't visited their practice, there were most certainly challenges for RAPHS to meet the target."
She said phone and text campaigns identified a very high proportion of the community often changed phone numbers or didn't have sufficient phone credit to text back. She said they'd only been able to contact 23 per cent of overdue smokers that way.
"The challenges of engaging with this hard to reach group highlight wider obstacles for good health for our community."
Ms Stone said the organisation had also been working hard to provide more heart and diabetes checks. It had increased its performance results 6 per cent in the past six months, which was an extra 1300 checks.