"It's really fun and exciting. All the girls here get along really well and our bosses are awesome.
"I don't think I could ask for any better group to work for."
She said it was much better than being on the benefit and she had extra money to do things.
"Work and Income have given me a lot of job opportunities. They have been really good."
Ms Lines said she was really quite lucky to land her job.
"At the time there were hardly any jobs. I was willing to do anything.
"The job market seems to be dead in the middle of the year in Rotorua. It's only now before Christmas and at the start of the year people are looking for workers full time."
When she wasn't working she was doing courses through Work and Income to boost her experience.
One of the hardest things for anyone who is unemployed is to keep motivated, but this wasn't a problem for Ms Lines.
"I don't like being bored, I have to do something."
She has advice for others looking for work.
"Don't give up. Keep pushing, keep trying to reach your goals and if you need help ask for it."