The International Rugby Board says it did not snub New Zealand in promotional material for next year's Rugby World Cup.
New Zealand and a number of other countries have been left out off a world map which is part of a graphic for next year's world cup.
In an email update sent to fans 12 days ago from The Front Row England 2015, RWC organisers included the graphic with facts about the upcoming competition and a world map, with New Zealand absent.
An IRB spokesman said that as defending champions, New Zealand, along with all the participating teams, were central to a Rugby World Cup that would have "rugby and fan experience at heart".
"There is no snub. We are at the beginning of an exciting month of promotion that will feature all the participating teams, including New Zealand who feature heavily in England Rugby 2015's current Front Row newsletter.