Air New Zealand, where is your compassion?
I am writing this on Friday morning from the airport at Onerahi about to board the 6.40am flight to Auckland (now delayed by fog).
While approaching the kiosk, I enjoyed the delightful observation of a hand-holding couple in their early 30s saying goodbye to each other. Can I say they appeared to be manual workers of very humble means.
They kissed, said goodbye and she pressed her phone to the kiosk. One minute later there were floods of tears. She had been three minutes late and not checked in and would not