ASB bank has paid out compensation and says it will review its processes after a woman discovered the bank failed to apply for her Government contributions while she was a member of its KiwiSaver scheme.

Debbie, who only wants to be known by her first name, was a member of the ASB KiwiSaver scheme between November 2012 and September 2014 when she switched to a different provider.

She recently checked her IRD KiwiSaver statements and found the $521 annual member tax credit was not paid in during 2014 and was underpaid by $248.57 in 2013 despite her regularly contributing more