An email from New Zealand Post telling people they have a parcel waiting for them is a scam, the organisation has warned.

The subject line in the phishing email is either "a delivery man did not deliver the parcel", "the courier did not redeem the parcel", or "a delivery man wasn't able bring the parcel [sic]", Fairfax reported.

The message says: "A mailman hasn't bring [sic] your package to the specified home for the reason: nobody was home."

It then instructs receivers to click on a link to print package information to claim the parcel, but the link takes them to a site that collects their personal details, Fairfax said.


The email claims if the link is not clicked within 30 days the receiver will be charged $1.61 per hour.

A New Zealand Post spokesman said the email should be deleted and the link should not be clicked on.

"We're aware of an email claiming to be from New Zealand Post and telling customers they have a parcel waiting for them. This is a phishing email designed to gather personal information from customers.

"Our advice to anyone who receives this email is to delete it, and not to click on the link contained in the email."

More information on dealing with spam emails can be found on the New Zealand Post website at