Help & Support

    I subscribed to Viva Premium in the NZ Herald app, but I’d like to upgrade to a digital & print bundle. How do I do this? 

    You will need to cancel your subscription with Apple or Google first. This will cancel your next payment but allow you to keep viewing Premium content until the end of your billing period. Please see the links below for how to do this for each platform.

    iOS (Apple iPhone or iPad) – Cancel subscription

    https://support.apple.com/en-us/HT202039

    Android (Samsung, Google or another smart phone/tablet) – Cancel subscription

    https://support.google.com/googleplay/answer/7018481

    Once your digital subscription period has ended you can re-subscribe to a new Print & Digital offering from the NZ Herald subscriptions page. To access the NZ Herald subscriptions page, click here.

    http://subscriptions.nzherald.co.nz

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