Help & Support

    I subscribed to Herald Premium in the Herald app, but I'd like to upgrade to a digital & print bundle. How do I do this? 

    You will need to cancel your subscription with Apple or Google first. This will cancel your next payment but allow you to keep viewing Premium content until the end of your billing period. Please see the links below for how to do this for each platform.

    Once your digital subscription period has ended you can re-subscribe to a new Print & Digital offering by selecting an offer at subscriptions.nzherald.co.nz  
      
    iOS  (Apple iPhone or iPad) – Cancel subscription  
    https://support.apple.com/en-us/HT202039

    Android (Samsung, Google or another smart phone/tablet) – Cancel subscription  
    https://support.google.com/googleplay/answer/7018481

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